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Cookie Policy

OUR WEBSITES USE COOKIES AND SIMILAR TECHNOLOGIES

The SKATINGER websites use cookies and similar technologies to ensure the secure and proper operation of our online stores, provide shopping cart and checkout functions, remember user preferences and, where you have given prior consent, analyse Website usage and measure the effectiveness of marketing activities.

This Cookie Policy applies to the following websites:

These websites are collectively referred to in this Cookie Policy as the “Websites”.

Strictly necessary cookies and similar technologies may be used without your consent where they are required to provide a function or digital service that you have expressly requested.

Analytics, advertising, personalisation and other non-essential technologies are activated only after you have given your prior consent, where consent is required by applicable law.

You can make your selection through the cookie banner displayed during your first visit. You may subsequently change or withdraw your selection at any time through the Cookie Settings available on the Websites.

Rejecting non-essential cookies will not prevent you from using the essential functions of the Websites or placing an order. However, certain optional content or functions may not be available.

CONTROLLER

The controller responsible for the use of cookies and the related processing of personal data is:

KB SPORT SISTEM d.o.o.
Ulica Eugena Kvaternika 7
10410 Velika Gorica
Croatia
Personal Identification Number – OIB: 96451187515
Court Registration Number – MBS: 080986530
Managing Director: Branko Pavlica
Email: info@skatinger.eu.com

For questions relating to privacy, cookies or the processing of personal data, you may contact our Data Protection Officer:

Data Protection Officer
Branko Pavlica
Email: info@skatinger.eu.com

When submitting a data protection request, we recommend using the subject line “Data Protection Request”.

ROLE OF CONNECT MARKETPLACE

The SKATINGER Websites and online stores are technically operated and supported through the Connect Marketplace e-commerce platform, provided by:

Connect – sustav informacija j.d.o.o.
Cebini 37
10010 Zagreb
Croatia
OIB: 29278365039

Connect Marketplace provides technical functions required for the operation of the online stores, including customer accounts, shopping carts, checkout, orders, databases, security, backups, system administration, technical support and newsletter delivery.

Where Connect Marketplace processes personal data on behalf of KB SPORT SISTEM d.o.o., it acts as a processor under documented instructions and an appropriate data processing agreement in accordance with Article 28 of the GDPR.

The SKATINGER newsletter is managed and delivered through the Connect Marketplace system. Mailchimp is not used for SKATINGER newsletter delivery.

WHAT IS A COOKIE?

A cookie is a small text file or similar record that is stored on or read from your device when you visit a website.

Cookies may contain information relating to your browsing session, shopping cart, selected language, login status, security settings or cookie preferences.

Certain cookies may also be used to analyse Website usage, measure purchases and other events, or evaluate the effectiveness of advertising campaigns.

Cookies cannot independently access arbitrary files or other information stored on your device. The information processed depends on the specific technology, its purpose and the relevant provider.

In addition to traditional cookies, the Websites may use similar technologies, including:

  • tracking pixels and tags;
  • local storage and session storage;
  • software development kits;
  • device and browser identifiers;
  • server-side events and log files;
  • technologies used to record cookie preferences and consent.

References to cookies in this Policy generally include these similar technologies unless the context indicates otherwise.

LEGAL FRAMEWORK AND LEGAL BASES

The storage of information on your device or access to information already stored on your device is governed by applicable national laws implementing Article 5(3) of Directive 2002/58/EC on privacy and electronic communications.

Where the use of cookies or similar technologies involves the processing of personal data, the processing is also governed by Regulation (EU) 2016/679 – the General Data Protection Regulation (“GDPR”).

Additional national electronic communications, privacy and data protection legislation may apply according to the country in which the relevant Website is provided or accessed.

Strictly necessary technologies

Strictly necessary cookies and similar technologies may be used where they are required:

  • to transmit a communication over an electronic communications network;
  • to provide a digital service expressly requested by the user;
  • to operate the shopping cart and checkout;
  • to maintain a secure user session;
  • to authenticate users and protect accounts;
  • to process orders and selected payment methods;
  • to record and respect cookie preferences;
  • to prevent fraud, attacks and misuse.

Where strictly necessary technologies process personal data, the legal basis may, depending on the purpose, include:

  • Article 6(1)(b) GDPR, where processing is required to perform a contract or take steps at your request before entering into a contract;
  • Article 6(1)(c) GDPR, where processing is required to comply with a legal obligation;
  • Article 6(1)(f) GDPR, where processing is necessary for our legitimate interest in providing a secure, reliable and functional online store, provided that your interests and fundamental rights do not override that interest.

Non-essential technologies

Analytics, advertising, personalisation and other non-essential technologies are activated only after you have given your prior consent.

Where these technologies process personal data, the legal basis is your consent under Article 6(1)(a) GDPR.

Giving consent is voluntary. You may withdraw it at any time with effect for the future.

Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.

SESSION AND PERSISTENT COOKIES

Session cookies

Session cookies are temporary cookies that are generally deleted when you close your browser or when your session ends.

They may be used to:

  • keep products in your shopping cart;
  • enable the checkout process;
  • maintain a secure browsing session;
  • allow navigation between pages;
  • prevent the loss of information entered during checkout.

Persistent cookies

Persistent cookies remain stored on your device for a predefined period after the browser has been closed.

They may be used to:

  • remember the selected language;
  • remember your cookie preferences;
  • recognise your browser during future visits;
  • remember certain Website preferences;
  • analyse Website use and campaign performance;
  • support account and transaction security.

Persistent cookies are automatically deleted after their specified lifetime unless you delete them earlier through your browser or Cookie Settings.

FIRST-PARTY AND THIRD-PARTY COOKIES

First-party cookies

First-party cookies are placed or read directly through the SKATINGER domain that you are visiting.

They are commonly used for technical functions, session management, the shopping cart, login, Website security, language settings and recording your cookie preferences.

Third-party cookies

Third-party cookies or similar technologies are provided by external service providers.

These providers may include analytics, advertising, payment, multimedia, mapping and social media services.

Non-essential third-party technologies are activated only after you have consented to the relevant category.

Some third-party providers may act as independent or joint controllers for certain processing activities. Their own privacy policies, cookie policies and terms may therefore also apply.

COOKIE CATEGORIES USED ON THE WEBSITES

Depending on the technical configuration of the relevant Website and your selected preferences, the following categories may be used:

1. Strictly necessary cookies

These cookies and technologies are required for the basic functions and secure operation of the online stores.

They may include technologies required for:

  • shopping cart and checkout functions;
  • customer login and session management;
  • authentication and account security;
  • order and payment processing;
  • saving the selected language;
  • saving your cookie preferences;
  • fraud, attack and misuse prevention;
  • load balancing and technical stability;
  • displaying and operating the essential parts of the Websites.

These technologies cannot be disabled through the consent tool where they are strictly necessary to provide the service you requested.

Blocking them through your browser may prevent essential online-store functions from operating correctly.

2. Functional and preference cookies

Functional cookies may enable additional Website settings and preferences, including:

  • the selected language;
  • display and layout preferences;
  • remembered login details where this function is selected;
  • recently viewed products;
  • wishlist functions;
  • other optional Website functions.

Whether consent is required depends on whether the particular technology is strictly necessary to provide a function that you expressly requested.

Functional technologies that are not strictly necessary are activated only with your consent.

3. Analytics and statistics cookies

Analytics cookies help us understand how visitors use the Websites.

They may process information such as:

  • pages and products viewed;
  • visit duration;
  • approximate source of the visit;
  • device and browser type;
  • clicks and navigation paths;
  • technical errors and loading times;
  • shopping cart, checkout and purchase events;
  • approximate geographical region;
  • performance of particular functions and content.

This information is used to improve the Websites, product offering, user experience and technical performance.

Analytics and statistics technologies are activated only after you have given prior consent.

4. Marketing and advertising cookies

Marketing technologies may be used to:

  • measure the effectiveness of advertising campaigns;
  • associate visits with a particular campaign;
  • display more relevant advertising;
  • create audiences for advertising campaigns;
  • measure purchases, conversions and other events;
  • limit the frequency of particular advertisements;
  • re-engage Website visitors through advertising platforms.

Marketing and advertising technologies are activated only after you have given prior consent.

5. External media and embedded content

The Websites may include embedded external content, such as:

  • videos;
  • social media posts;
  • maps;
  • interactive content;
  • external fonts or multimedia resources.

Loading external content may create a connection to the provider’s servers.

The provider may receive information such as your IP address, device and browser information and the address of the page that you are visiting.

External content requiring consent will not be loaded until you accept the relevant category or expressly activate the content.

GOOGLE ANALYTICS AND GOOGLE SERVICES

Where you have given consent, we may use Google Analytics and other Google services to analyse Website usage and measure advertising campaign performance.

The provider for users in the European Economic Area may be:

Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland

Data processed through these services may include:

  • IP address;
  • cookie and device identifiers;
  • browser and device information;
  • pages and products viewed;
  • Website interactions;
  • shopping cart, checkout and purchase events;
  • approximate location information;
  • information about the source of the visit or marketing campaign.

Google Analytics and non-essential Google advertising technologies are activated only after you have given prior consent.

Data may be transferred to other companies within the Google group or processed outside the European Economic Area as part of the provision of these services.

Further information is available in Google’s Privacy Policy: https://policies.google.com/privacy

META PIXEL AND META SERVICES

Where you have given consent, we may use Meta Pixel and other marketing services provided by Meta.

The provider for users in the European Economic Area is generally:

Meta Platforms Ireland Limited
Merrion Road
Dublin 4
D04 X2K5
Ireland

Meta Pixel may be used to:

  • measure Website visits and interactions;
  • analyse advertising performance;
  • record purchases and other conversion events;
  • create audiences for marketing campaigns;
  • provide more relevant advertising through Meta services.

Information processed may include your IP address, device and browser information, cookie identifiers, content viewed, product information and shopping cart, checkout and purchase events.

Meta Pixel and other non-essential Meta technologies are activated only after you have given prior consent.

Meta may associate this information with data from Facebook, Instagram and other Meta services in accordance with its own terms and privacy policies.

Further information is available at: https://www.facebook.com/privacy/policy/

PAYMENT SERVICES

Depending on the Website, delivery country and payment method selected during checkout, payment services may include:

  • Stripe;
  • PayPal;
  • Klarna;
  • Google Pay;
  • Apple Pay;
  • Revolut Pay;
  • banks and other financial service providers.

When you select a payment method, information required to process the transaction may be transferred to the relevant payment provider.

Payment providers may use their own cookies or similar technologies to:

  • technically process the payment;
  • protect the payment session;
  • prevent fraudulent or unauthorised transactions;
  • perform required identity and security checks;
  • provide the selected payment method.

Technologies strictly necessary to provide the payment method that you selected may be used as part of the expressly requested payment process.

Any additional use for analytics, profiling or marketing requires an appropriate legal basis and, where applicable, your prior consent.

Payment providers may act as independent controllers for certain processing activities. Their own privacy and cookie policies may therefore apply.

SOCIAL NETWORKS AND EXTERNAL PLATFORMS

The Websites may contain links to or embedded content from social networks and external platforms, including:

  • Facebook;
  • Instagram;
  • YouTube;
  • TikTok;
  • LinkedIn.

A standard link to a social network generally creates a connection to the external provider only after you click the link.

Directly embedded videos, posts, plugins or similar content may create a connection to the provider when the content is loaded.

Consent-based embedded content and technologies are loaded only after you have accepted the relevant category or expressly activated the content.

If you are logged in to the relevant social network, the provider may be able to associate your visit with your user account.

The provider’s own privacy and cookie policies apply to that processing.

COOKIE BANNER AND CONSENT OPTIONS

During your first visit, a cookie banner will be displayed through which you can:

  • accept all optional cookies;
  • reject all non-essential cookies;
  • select individual cookie categories;
  • review additional information about the technologies used.

Non-essential categories are not selected in advance.

Your silence, inactivity, continued browsing or closing the cookie banner does not constitute consent to non-essential cookies.

Your selection is stored so that the cookie banner does not need to be displayed during every page visit.

The cookie used to record your preference is considered necessary because it enables us to respect your decision.

Where an “Accept All” option is displayed, an option to reject all non-essential cookies is also made easily available.

Individual categories and purposes may be selected through the detailed Cookie Settings.

CHANGING YOUR SETTINGS AND WITHDRAWING CONSENT

You may change or withdraw your consent at any time with effect for the future through the Cookie Settings available on the Websites.

Withdrawing consent is intended to be as easy as giving consent.

After consent has been withdrawn, the relevant non-essential technologies will no longer be activated.

Cookies already stored on your device may additionally be deleted through your browser settings.

Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

COOKIE LIST, PROVIDERS AND STORAGE PERIODS

The specific cookies and technologies used may change as a result of technical updates, new functions or changes to service providers.

An up-to-date list of active cookies and similar technologies is available through the Cookie Settings on the relevant Website.

Where technically available, the Cookie Settings provide information including:

  • the name of the cookie or technology;
  • the provider;
  • the relevant category;
  • the purpose;
  • the storage or operational period;
  • whether it is a first-party or third-party technology;
  • information about possible transfers to third countries.

Session cookies are generally deleted at the end of the browsing session or when the browser is closed.

Persistent cookies are stored for their specified lifetime or until you delete them through the Cookie Settings or browser settings.

Storage periods are limited to what is necessary for the relevant purpose.

Cookie consent records may be retained for the period necessary to:

  • demonstrate that valid consent was obtained;
  • respect a refusal or withdrawal of consent;
  • comply with legal obligations;
  • establish, exercise or defend legal claims.

INTERNATIONAL DATA TRANSFERS

Some external providers, particularly Google, Meta, payment providers, cloud providers and other technology companies, may process personal data outside the European Union or European Economic Area.

Where personal data is transferred to a third country, the transfer will be carried out in accordance with Chapter V of the GDPR.

Appropriate transfer mechanisms may include:

  • an adequacy decision adopted by the European Commission;
  • the EU–US Data Privacy Framework for eligible and certified recipients in the United States;
  • European Commission Standard Contractual Clauses;
  • additional technical, organisational or contractual safeguards;
  • another transfer mechanism permitted by applicable law.

Further information about international transfers is available in our Privacy Policy and in the privacy policies of the relevant external providers.

Customer personal data is not transferred to the manufacturer of SKATINGER products in China for order processing, delivery, warranty, complaint management or customer support.

MANAGING COOKIES THROUGH YOUR BROWSER

In addition to using the Cookie Settings available on our Websites, you can manage cookies through your web browser.

Depending on the browser, you may be able to:

  • view stored cookies;
  • delete individual cookies or all cookies;
  • block cookies from particular websites;
  • restrict third-party cookies;
  • delete cookies automatically when the browser closes;
  • receive a notification when a cookie is placed.

Blocking all strictly necessary cookies may prevent essential functions such as customer login, the shopping cart and checkout from operating correctly.

General information about managing cookies may be found at:

www.allaboutcookies.org
www.youronlinechoices.com

YOUR DATA PROTECTION RIGHTS

Where personal data is processed in connection with cookies or similar technologies, you may have the following rights under applicable data protection law:

  • the right of access to your personal data;
  • the right to correct inaccurate or incomplete data;
  • the right to request erasure;
  • the right to request restriction of processing;
  • the right to data portability;
  • the right to object to processing;
  • the right to withdraw consent;
  • the right to lodge a complaint with a supervisory authority.

To exercise your rights, contact:

Data Protection Officer: Branko Pavlica
Email: info@skatinger.eu.com
Postal address:
KB SPORT SISTEM d.o.o.
Ulica Eugena Kvaternika 7
10410 Velika Gorica
Croatia

If you believe that your personal data has been processed in violation of applicable law, you may lodge a complaint with the Croatian supervisory authority:

Agencija za zaštitu osobnih podataka – AZOP
Croatian Personal Data Protection Agency
Ulica Metela Ožegovića 16
10000 Zagreb
Croatia
Website: www.azop.hr

You may also lodge a complaint with the competent supervisory authority in the European Union or European Economic Area country where you habitually reside, work or where the alleged infringement took place.

Detailed information about personal data processing, recipients, international transfers, retention periods and your rights is available in our Privacy Policy.

Learn more: PRIVACY POLICY

CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy where the Websites, technologies, service providers, processing purposes or applicable legal requirements change.

The current version will be published on the Websites and will apply from the date stated at the end of this document.

In the event of a material change, an additional notice may be displayed through the Websites or cookie management system.

A material change affecting consent-based processing may require us to request a new consent selection.

CONTACT

For questions relating to this Cookie Policy or the processing of personal data, please contact:

KB SPORT SISTEM d.o.o.
Ulica Eugena Kvaternika 7
10410 Velika Gorica
Croatia
Email: info@skatinger.eu.com

This Cookie Policy was last updated on 29 July 2026.